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Helplines & Information



There are different helplines to provide information, advice and counseling. Some are run by trained staff, volunteers, and by people with experience of particular situations. Preferable before to call to any of these services and if you don’t know which service you need, you can contact with Lesbian & Gay Switchboard.

Bisexual Helpline
Tel. 08454/501 263; Tues & Wed 7.30–9.30pm, Sat 10.30am–12.30pm. Advice, support and information for bisexuals.

Lesbian, Gay, Bisexual & Transgender Liaison Team
Metropolitan Police 24-hour helpline for anyone who is the victim of a hate crime. Supported by the LAGPA, the Lesbian & Gay Police Association.
Tel. 020/7321 8788.

London Friend
Confidential information and support for lesbians and gay men. The women-only service (tel 020/7837 2782) is from Sunday to Thursday.
Tel. 020/7837 3337, www.londonfriend.org.uk. Daily 7.30pm–10pm.

London Lesbian & Gay Switchboard
Huge database on everything you might ever want to know, plus legal advice and counseling. Lines are 24hr: keep trying if you can't get through.
Tel. 020/7837 7324, www.queery.org.uk.

National AIDS Helpline
Freephone 24-hour service for anyone worried about HIV- and AIDS-related issues and sexually transmitted infections.
Tel. 0800/567123, www.playingsafely.co.uk.

Project LSD
The UK's only lesbian, gay and bisexual drugs and alcohol project, offering information, advice and counseling. Drop-in service Thursday evening 6–8.30pm with complementary therapy clinic.
Tel. 020/7437 3523.

Terrence Higgins Trust
Information and advice on all HIV- and AIDS-related issues. Service also available in French and Spanish.
Tel 0845/122 120, www.tht.org.uk . Mon–Fri 11am–8pm. For self-referrals to the counselling unit, call 020/7835 1495.

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